Get to know us!


Like to laugh? So do we! //

Let's face it, we all need a little help from our friends. Our team is not only here to show you how to make your customers feel appreciated but to have FUN by providing an extraordinary communication experience for not only your interaction with us - but -our interaction with your clients as well.

For our daily routine, we break up our day to refuel our smiles  with funny animal videos, lots of coffee (for Grace) and tea (for Katie).

We also start and end every day with a smile and gratitude for the ability to do what we love for our clients! We spend our days teaching, developing and implementing rockin' customer retention and follow-up strategies for passionate entrepreneurs. To us, it's not even work and we pinch ourselves thinking THIS is what we get to do! 




Grace Child //Grace

Director of Sales 

Grace started with CR Conversations on May 1st, 2014.

Grace has been an integral piece of our company growth by bringing her personable skills to enhance our relationships with our customers and bringing that extra spark into our offerings.

Grace's passion for helping entrepreneurs and small businesses kickstart their customer retention and have stellar follow-up strategies is apparent in her dedication to delivering nothing short of awesomeness everywhere she goes. 

Grace brings her extensive experience from the service industry and a BA in Psychology to deliver quite the dynamite communication diva! 


Want to learn how to increase your customer retention and become a follow-up rockstar?

There are many sales trainings out there, well this is different. How? We provide you with an YOU-specific 8 Touch Follow-Up Strategy and 12 month Customer Retention Plan to create memorable conversations with your prospects and customers.  We teach, we guide AND we can do it for you

 We work with clients who are wanting to keep their customers from cheating on them and get them in to long-lasting relationships that produce more revenue, more referrals and more fun! We want to keep you from waking up in the middle of the night and worrying about those you forgot to follow-up with... sound like you? Let's do this thing!